ConoceValencia

Accessibility · València

Accessible transport in Valencia: metro, bus and Metrobús

Valencia has one of the most accessible public transport networks in Spain: 100% of EMT buses carry a ramp by municipal bylaw and over 97% of Metrovalencia stations are step-free. Even so, travelling with reduced mobility, blindness or a pushchair means knowing where the gaps are: which lift can break down, which intercity line puts limits on your wheelchair, and how to request the remote that opens the metro lifts. Here we gather the verified facts, without gloss, and point out what is still missing.

Updated July 2026

Each network at a glance

EMT (city buses)

Accessible
  • The fleet is 100% accessible by bylaw: if a bus ramp fails, the vehicle is replaced with an adapted one.
  • Double ramp at the middle door (electric with manual backup) and two anchored wheelchair spaces.
  • NaviLens codes at some 900 shelters, readable from 30 metres with your phone in over 40 languages.
  • Tactile paving at 760 stops and an SOS intercom with a direct line to the control centre.
Guide: NaviLens at EMT bus stops

Metrovalencia (metro and tram)

Accessible with caveats
  • Between 97% and 99.5% of the network is step-free; stations like Beniferri, Túria, Jesús and Patraix were rebuilt to add lifts.
  • A remote control operates the lifts at 16 stations, designed for severe reduced mobility.
  • 62 refurbished trains: accessible door button plus light and sound alerts on every door.
  • The weak spot: where there is only one lift per level, a breakdown leaves the station without access. Colón already has duplicates; we are asking for the same everywhere.
Guide: how to request the lift remote

Metrobús (intercity)

Improving
  • 192 new adapted buses being phased in, with ramp, anchored space and visual and audio announcements.
  • The lifts on current coaches take up to 300 kg and wheelchairs of 130 × 70 cm at most.
  • The Universal Accessibility Board (2024) audits stops and concessions with CERMI CV and COCEMFE.
  • Practical tip: board and alight at proper bus stations, not roadside stops.
Guide: travelling by wheelchair on Metrobús

Practical guides

The 16 metro stations with a lift remote control

FGV and COCEMFE designed a radio-frequency remote that calls and operates the lifts without touching the button panel, intended for people with severe reduced mobility in the upper limbs. It is issued at the Espai del Client in Xàtiva station with a refundable €25 deposit. It works at these stations:

Metrovalencia stations whose lifts have a remote-control receiver
StationLinesNote
ColónL3L5L7L9'INT' key for the mezzanine level; duplicate lifts per level.
XàtivaL3L5L9The remote is issued here (Espai del Client).
Àngel GuimeràL1L2L3L5L9
Plaça EspanyaL1L2
Avinguda del CidL3L5L9
Nou d'OctubreL3L5L9
TúriaL1L2
PatraixL1L2L7
SafranarL1L2L7
MarítimL5L7
BenimacletL3L9
Facultats - Manuel BrosetaL3L9
MislataL3L5L9
Quart de PobletL3L5L9
Salt de l'AiguaL3L5L9
Torrent AvingudaL2L7

Open data: what operators still do not publish

The GTFS standard that EMT, FGV and ATMV use to publish their timetables has a specific field to declare whether each stop allows wheelchair boarding (wheelchair_boarding). Today none of the three fills it in — we check automatically every time they update their data. Publishing that field is the missing piece for any app to plan step-free routes in Valencia, and we are publicly calling for it.

Frequently asked questions

Is Valencia's public transport wheelchair accessible?

Largely, yes. Every EMT city bus carries a ramp and two wheelchair spaces, and over 97% of Metrovalencia stations are step-free with lifts. The trickiest part is the intercity Metrobús, where it pays to know the weight and size limits of the boarding lifts before you travel.

Do all EMT buses have a ramp?

Yes. By municipal bylaw the fleet in service is 100% accessible. Buses carry a double ramp at the middle door (electric with a manual backup) and, if one fails in service, protocol requires replacing the vehicle with another adapted one.

Which Metrovalencia stations have lifts?

Almost all of them: between 97% and 99.5% of the network is adapted. Underground stations built without lifts, such as Beniferri, Túria, Jesús and Patraix, were rebuilt to add them, and new stations like València Sud are designed fully accessible from the start.

How do I request the metro lift remote control?

Download the form from the Metrovalencia website and complete the process at the Espai del Client in Xàtiva station, with a refundable €25 deposit. The remote works at 16 stations and includes an emergency call button. Our guide walks you through it step by step.

Can I travel by wheelchair on Metrobús?

Yes, with conditions: the boarding lifts on intercity coaches take a combined maximum of 300 kg and wheelchairs up to 130 × 70 cm. The 192 new buses being phased in are fully accessible. The Metrobús guide covers the details and boarding tips.

What is NaviLens and which EMT stops have it?

NaviLens is a system of colour codes that blind and low-vision users scan with their phone from up to 30 metres away: the app locates the stop, reads out the lines and announces how long until each bus, in over 40 languages. It is deployed across Valencia's roughly 900 bus shelters.

A broken lift? An outdated fact?

Real accessibility is measured on the day you need it. We do not run the service: if a lift is out of order or a ramp will not deploy, report it to the operator through their official channels — that is what opens an incident report:

And if what is wrong is a fact in this guide? That is on us: tell us and we will fix it.

Write to us

Official sources

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