Terms of use

1. The service

ConoceValencia is a free, informational website about transport, bikes, events and Fallas in Valencia. It offers maps, timetables, stops, lines and an events calendar, and optionally lets you create an account to save favourites.

2. Using the service

You can use the site freely and at no cost to consult the information. You do not need to register to access most of the content.

3. Your account

Registration is optional and lets you save your favourites and sync them across devices. You can create an account with your email and a password or through sign in with Google.

You are responsible for keeping your password confidential and for the activity carried out from your account. You must provide accurate information and a valid email, and be over 14 years old (or have the authorisation required by law).

4. Acceptable use

When using the site, and especially the feedback panel, you agree not to:

• Submit unlawful, offensive or defamatory content, or content that infringes the rights of others.
• Impersonate other people or provide false information.
• Carry out mass or automated data extraction, overload the service or attempt to access others' areas or accounts.
• Introduce malicious software or interfere with the operation of the site.

5. Feedback and content you submit

When you send us suggestions or reports through the feedback panel, you grant us permission to use them in order to handle your message and improve the service, without this entitling you to any compensation. You are responsible for the content you submit.

6. Accuracy of information

Information about transport, events and Fallas comes from third-party sources (open data, venues, public feeds) and is provided for guidance and “as is”. We do not guarantee its accuracy, availability or currency; always confirm important details with official sources before travelling or attending an event.

7. Intellectual property

The software, design and original content of ConoceValencia belong to the owner. Third-party data and the trademarks cited belong to their respective owners. You may not reproduce or exploit the site beyond its normal use without authorisation.

8. Service availability

We strive to keep the service available, but there may be interruptions, maintenance or changes. We do not guarantee uninterrupted availability and may modify or withdraw features.

9. Limitation of liability

The service is provided “as is”. To the extent permitted by law, the owner is not liable for indirect damages arising from the use of the service or from decisions made based on the information published.

10. Closing your account

You can stop using the service and delete your account at any time from your profile or by writing to us. We may suspend or terminate accounts that breach these terms.

11. Changes to the terms

We may update these terms to adapt them to service or legal changes. We will always publish the current version on this page, together with its last-updated date.

12. Governing law and jurisdiction

These terms are governed by Spanish law. For any dispute, the parties submit to the Courts of Valencia (Spain), unless applicable consumer law establishes another venue. If you have any questions, write to us at contacto@conocevalencia.es.